Gas Servicing and Maintenance Contractor

Our Gas Servicing and Maintenance Contractor – City Technical Services (CTS) are experiencing a high volume of calls in relation to no heating/hot water and boiler breakdowns due to the current drop in temperature. They have advised that they are continuing to take calls, talk through possible fixes on the phones and are working through the priority calls and will get to all tenants as soon as possible. This may be outwith normal timescales and office hours as they are working extended hours to attend as many callouts as possible.

City Technical Services (CTS) have advised that the best way to prevent breakdowns & pipes freezing, which can lead to burst pipes is to leave the heating running between 16˚ -18˚ Degrees. This will help keep the property from becoming cold and prevent pipes from freezing.