Cranhill Service Centre - Delay to Opening

Last week we announced that we would be re-introducing our local services from the Scottish Veterans Centre at Bellrock Close from Monday 13th September. A further delay to opening to the public means that we will have to put this on hold, however, it is hoped that this will only be for a few weeks. Our Financial Inclusion and Area Services staff will be available on the days and times listed below when the doors are open. We will be operating on an appointment only basis and to make it easy for you we have introduced a simple online booking system. To request an appointment you should complete a form using this link https://forms.office.com/Pages/ResponsePage.aspx?id=s7b263cyD0WeS1sFKilTgja-g_-LdJxAu1b7V1dIGqxUNjNZODlVOVVSSjdHQzhZNFBBVUdRTFBIVy4u - We will provide you with an update as to when this will be available.

You should select the team you wish to see - you can also request an individual officer should you so wish. Add the reason for your appointment request in the text box and submit your form.

The team will then contact you on the contact details you have provided on the form and firm up your appointment in terms of a suitable time and date, particularly if you have requested to see a certain officer as this will depend on the days they are due to be in the office. Obviously, if we are able to resolve your query over the phone we will do so to prevent any delay.

Eventually we hope to move away from the appointment system and allow visitors to drop in as they would have done pre covid, however, this isn’t possible at present.

We understand not everyone will be able to access our online booking form so you can continue to contact us on 0141 550 3581 and make an appointment this way.

Thank you for your patience and we look forward to welcoming you back