Cranhill Service Centre
Last updated: 11.42am, Monday 11th October 2021
I am delighted to announce that we are now in a position to invite you back to our service centre based in the Scottish Veterans Centre at Bellrock Close. Our Financial Inclusion and Area Services staff will be available on the days and times listed below. Please note that our Financial Inclusion Service will be available in the centre from 11th October and our Area Services Staff will be available from 18th October. For now, we will be operating on an appointment only basis and to make it easy for you we have introduced a simple online booking system.
To request an appointment you should complete a form using this link https://forms.office.com/Pages/ResponsePage.aspx?id=s7b263cyD0WeS1sFKilTgja-g_-LdJxAu1b7V1dIGqxUNjNZODlVOVVSSjdHQzhZNFBBVUdRTFBIVy4u - Cranhill will be available on this form as of Friday 8th October 2021.
Select the team you wish to see - you can also request an individual officer should you so wish. Add the reason for your appointment request in the text box and submit your form.
The team will then contact you on the contact details you have provided in the form and firm up your appointment in terms of a suitable time and date, particularly if you have requested to see a certain officer as this will depend on the days they are due to be in the office. Obviously, if we are able to resolve your query over the phone we will do so to prevent any delay.
We have protocols in place to ensure we have a safe environment for both staff and anyone visiting for their appointment. Eventually we hope to move away from the appointment system and allow visitors to drop in as they would have done pre covid, however, this isn’t possible at present.
We understand not everyone will be able to access our online booking form so you can continue to contact us on 0141 550 3581 and make an appointment this way.
Thank you for your patience and we look forward to welcoming you back…………………!
Cranhill Service Centre
Scottish Veterans,
2 Bellrock Close,
Cranhill
Glasgow
G33 3HU
Tel: 0141 774 3030
Monday morning
10.00am – 12.30pm
Area Services Staff
Tuesday afternoon
1.30pm – 4.00pm
Financial Inclusion Staff
Thursday afternoon
1.30pm – 4.00pm
Area Services Staff